This is Mac White Product FAQ page
Question 1: Are your skincare products original?
Answer: Yes. All our skincare products are genuine and sourced directly for Millenium Cosmetics Company Limited. Our products are formulated in Italy under the supervision of Biothema Laboratory Inc., Milan, ensuring premium quality and authenticity.
Question 2: What types of skincare products do you sell?
We offer a wide range of skincare products, including:
- Body Creams
- Body Milk
- Body Lotions
- Body Washes
- Beauty Soaps
Our products are designed to cleanse, moisturize, nourish, and care for different skin types.
Question 3: Are your products suitable for all skin types?
Answer: Our products are formulated for a variety of skin types. However, because everyone’s skin is unique, we recommend performing a patch test before regular use. If you have sensitive skin or a specific skin condition, consult a healthcare professional before use.
Question 4: How long does delivery take?
Answer: We strive to deliver your order as quickly as possible.
- Within Lagos: 2–3 business days
- Outside Lagos (Nationwide): Up to 5 business days
Delivery times may vary slightly due to location or unforeseen logistics delays.
Question 5: Do you deliver nationwide?
Answer: Yes. We deliver to customers across all states in Nigeria.
Question 6: How can I place an order?
Answer: Ordering is simple:
We’ll process and ship your order promptly.
Browse our products.
Add your preferred items to your cart.
Proceed to checkout.
Enter your delivery details.
Complete your payment.
Question 7: What payment methods do you accept?
Answer: We accept secure online payments through our approved payment gateway. Available payment options will be displayed during checkout.
Question 8: Can I return or exchange a product?
Answer: Due to the nature of skincare and personal care products, returns or exchanges are only accepted if you receive the wrong item or a product that arrives damaged. Please contact our customer support within 48 hours of receiving your order for assistance.
Question 9: How should I store my skincare products?
Answer: For best results:
- Store in a cool, dry place.
- Keep away from direct sunlight.
- Close the container tightly after each use.
- Keep out of the reach of children.
Always check the product label for any specific storage instructions.
Question 10: How can I contact Millenium Cosmetics Company Limited?
Answer: Our customer support team is always ready to assist you with product information, order updates, and general enquiries.
You can reach us through:
- Phone
- Contact Form on our website
We aim to respond to all enquiries as quickly as possible.
Question 11: Are your products imported from Italy?
Answer: Yes. Our skincare products are formulated in Italy under the supervision of Biothema Laboratory Inc., Milan, and are imported exclusively for Millenium Cosmetics Company Limited for distribution in Nigeria.
Question 12: Can I use multiple Millenium skincare products together?
Answer: Yes. Many of our products are designed to complement one another. For example, you may use a beauty soap or body wash for cleansing, followed by a body cream or body milk to moisturize and nourish your skin. Always follow the usage instructions on each product.